Forgotten Your Password?

Please contact service desk to manage your password.

servicedesk@translink.ca
T: 778.375.7575

Please use this page to reset your password if you do not use a company email address. If you have a company email address and need to reset your password, please contact Service Desk.

Re-set Password

* required

* Employee ID:

* Year of Birth:

* Postal Code or Zip Code:

! !

	Password strength must be green to be accepted
* Password:	! !	Password strength
* Confirm Password:	!

Password Help

Your password must adhere to the following guidelines:

Must be at least 8 characters.
Must contain at least one uppercase letter (A, B, C, ...Z)
Must contain at least one lowercase letter (a, b, c, ...z)
Must contain at least one number (0, 1, 2, ...9)
Must contain at least one special character (!,@,#,$, etc)
Cannot contain any part of the user’s full or User ID, for example “8Joe4” or “SueSmith”.
Cannot be the current password or one of the previous 15 passwords.

Your password must adhere to the following guidelines:

Must be at least 8 characters.

Must contain at least one uppercase letter (A, B, C, ...Z)

Must contain at least one lowercase letter (a, b, c, ...z)

Must contain at least one number (0, 1, 2, ...9)

Must contain at least one special character (!,@,#,$, etc)

Cannot contain any part of the user’s full or User ID, for example “8Joe4” or “SueSmith”.

Cannot be the current password or one of the previous 15 passwords.